Implementing product data management the first time

The research described in this paper investigates the problems and issues faced by companies implementing Product Data Management (PDM) systems. The aim is to produce guidelines to help managers implement PDM to gain maximum competitive advantage. A pilot study, which illustrates the key factors necessary for the successful implementation of a PDM system, was carried out and this was followed with an in depth survey in a range of engineering companies in differing industrial sectors The in depth survey results show that the obstacles faced by companies in implementing PDM relate mostly to personnel issues, for example lack of management support, user acceptance and implementation issues. An integrated framework has been developed in the form of an IDEFO operational structure to meet the major need identified from the in depth survey. The IDEFO operational structure illustrates the key processes required to assist management and increase their commitment and support for the PDM implementation project.